Terms of service

Terms of Service

Welcome to Glala Silver. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.  

Order Acceptance & Payment  
- All orders are subject to product availability and approval of payment.  
- We may refuse or cancel any order for reasons including fraud, pricing errors, or policy violations.  
- Customized orders need 50% deposit for confirmation.

 Shipping & Delivery  
- Orders are processed within 1-2 business days (standard) or 5-7 business days (customized).  
- Delivery times vary - see our [Shipping Policy] for details.  
  
- Customized/products are final sale unless defective.  
- Full policy: [Check Refund Policy].  

 Limitation of Liability 
- We are not liable for indirect damages (e.g., lost profits) arising from product use or site access.